F.A.Q.s

 

Where is My order? Shipping Times

As a friendly reminder, our normal processing time is 7-10 business days to process the order as all of our items are handmade. This allows for us to deliver a high quality product you will surely love. Then after the order is fulfilled, the shipping election made at the time of checkout begins. You will receive another email with tracking information for your order at that time. 

 

How Do Beacon Threads Shirts Typically Fit?

Our tees, raglans, tanks and traditional t-shirts offer a stylish, yet modern and comfy fit. Some of our shirts and tanks are created in a Triblend material manufactured by American Apparel, Next Level Apparel, or Rabbit Skins (L.A.T.) which offers a softer, more relaxed fit. It’s appealing to your child and makes them look and feel cool. Most of our t-shirts and tanks are made from one of the world’s most widely known shirt makers – American Apparel. These Threads feel good and last long.

 

When Can I Expect My Shirt to Arrive?

It may take up to 7 days to process your order. We ship Monday through Saturday, excluding holidays. Orders placed on regular operating days will ship within 7 business days after ordering. Shipments are made via USPS, UPS, DHL, and will arrive according to the selection made at checkout. International orders can expect a delivery time frame of 10 to 15 business days. See our Shipping & Returns page for more detailed information.

Once your order has been dispatched, Beacon Threads accepts no responsibility for loss or any damage to your package. If there are any delays or concerns with your package once posted (including the rare case of your package not arriving) Beacon Threads is not liable as we have no control once it is with the postal service. In this instance, please contact your local postal service with the tracking number that was provided when the package was sent (USPS for US customers & Your local postal service for International customers). Unfortunately, we are not able to give any refunds or resend orders in these circumstances.

 

Do You Offer Free Shipping?

Not at this time. The rate depends on the shipping selection made at checkout for all orders.

 

What Payment Methods Do You Accept?

We accept Paypal, Visa, Mastercard, American Express and Discover…awe, the purchasing power of ‘virtual plastic!'

 

Is www.beaconthreads.com Secure?

Yes and yes again. We wouldn’t have it any other way. We value the protection and privacy of your personal and financial information. We want you to not only have the most seamless and user-friendly shopping experience, but we want you to feel confident in the way we treat you and your hard-earned money. We use both Shopify’s Point of Sale (POS) Gateway and the PayPal Payments Terminal to complete your transactions accurately and securely.

 

Who Designs Your Shirts?

We do! Prior to launching, we spent countless hours finding the right words, messages, and symbols to best represent God. Each of our designs was created by an incredibly talented artist (my Husband, Brandon). Each design is rich in hope, full of love, and dipped in positivity for our future leaders. 

 

Can you model for Beacon Threads?

Yes, absolutely! As you can see from our social media platforms we have new models everyday. However, if you want to arrange a shoot we’d love to explore the possibility of using you as a future model for Beacon Threads. To be considered, you must be able to meet in the DMV area (District of Columbia, Maryland, and Virginia). To learn more or to notify us of your modeling interest, email us at info@beaconthreads.com.